FAQs

We offer shipping across all of Canada and the USA (including Alaska & Hawaii).

Most shipments throughout Canada and the USA are between $250 - $450. However, shipping costs will be calculated depending on your location and the size and weight of your order. 

Generally, orders are prepared in 24 to 48 weekday hours and are shipped within 2-4 business days. We will provide the name and contact information of the carrier and the tracking number of the shipment, as shipping timeframes may vary by location.

We do not ship to PO boxes, as in most cases, you will be required to sign for your package upon arrival.

View our complete shipping details and full return policy in the links provided.

Installing a greenhouse does take time and patience; however, we’ve developed a series of detailed video tutorials to guide you through the installation process.

Absolutely! Our after-sales customer service team is available to answer any questions and support you on your greenhouse journey. You can fill out our contact form or give us a call at 1 (877) 669-1286.

This can vary depending on your location, gardening plans, and desired aesthetic. To better understand the different options available, you can find several different types of greenhouse bases, information, and pictures posted by Planta Greenhouse owners on our Customer Stories page and our Planta Facebook page. Additionally, you can learn more about "Types of Greenhouse Bases - With Pros & Cons of Each" on our blog.

We accept all major credit cards (Visa, Mastercard, American Express, and Discover). In addition, we work with Apple Pay, Google Pay, Shopify Pay, and Paypal.

Yes, we do! Planta Greenhouses has partnered with Affirm and PayBright to offer our customers a variety of short and long-term payment plans. Select this option at checkout to see the installments and timeframes available for you.

All of our greenhouse models are designed with heavy-duty galvanized steel frames and 6 or 10mm double wall polycarbonate panels. 

Absolutely! The double-wall polycarbonate panels we use across our different models provide 100% protection against UV rays.

Our greenhouses are incredibly sturdy and can withstand wind speeds up to 65mph (100 km/h), depending on the model.

Solid construction ensures that our strongest greenhouses can withstand a snow load of up to 75 psf (360 kg / m²). This equals 6 feet of fresh snow or 3 feet of packed snow. Please note that snow loads do vary depending on the model. 

Of course! The polycarbonate is very easy to work with, and the galvanized steel frame is strong enough to support any additional accessories.

Most of our residential and commercial greenhouses are extendable up to 100ft. Learn more about our extension kits for both the Sungrow and Sigma models.

The customization possibilities are truly endless with a Planta Greenhouse. To help you get started, take a look through “16 Ways to Supercharge Your Greenhouse” on our blog.