We ship the fastest, most economical way for your address unless you tell us otherwise. Delays caused by weather or carrier conditions are outside our control — but we'll always help you chase them.
The greenhouse is flat-packed into multiple boxes on pallets. Two people can move each one. White glove service isn't available, so plan to carry the boxes from the driveway to the build site yourself.
Exact box counts and dimensions are listed on every product page under the Shipping tab, so you can check they'll fit your vehicle or gate before ordering.
A correct delivery address at checkout — we ship to the address you enter, so tell us immediately if anything changes.
A contactable phone number, so the carrier can reach you before the item ships.
Track the shipment and arrange the delivery window with the carrier once we send you the tracking number.
Inspect the boxes at delivery and notify us right away about anything lost or damaged.
A street address — we can't ship to PO boxes, since most orders need a signature.
Orders are prepared in 24 to 48 hours and generally ship within 2–4 business days. Orders placed on a weekend or public holiday start processing the next business day.
It is calculated at checkout from your location and order size. Most shipments across the US and Canada fall between $250 and $450. Commercial greenhouses are quoted individually.
No — delivery is to the front of your property or your driveway. White glove service isn’t available, so plan to move the boxes to the build site yourself.
The greenhouse arrives in multiple boxes; the largest weighs about 80 lbs. Two people can handle each one comfortably.
On every product page, under the Shipping tab — useful if you are collecting from a terminal and need to know what fits in your vehicle.
We send you the carrier’s name and contact details plus a tracking number. From there you track the shipment and arrange delivery directly with the carrier.
Inspect the boxes at delivery, note any damage before you sign, and contact us immediately. We will arrange replacement parts for anything lost or damaged in transit.
No. Most orders require a signature, so we need a street address.
Learn how to choose and setup your greenhouse. Enter your email to receive this guide and join our community of over 25,000 happy greenhouse owners.
